At LITH-TECH our number one goal is to match our customers with the right chair for their needs to dramatically improve the quality of their life and so they can reclaim their freedom. Although 90% of our customers have the confidence to buy from us directly straight over the phone without seeing or trialing our chairs we do always recommend taking full advantage of our free consultation.
When you phone LITH-TECH we have very knowledgeable staff here ready to hold your hand throughout the whole process, assess your needs, ease your concerns and ascertain which chair is going to be the right fit for you and your lifestyle.
In addition to a free telephone consultation you can also take advantage of our extensive library of videos and tutorials which cover everything from wheelchair demonstrations to how to get your wheelchair in and out of the car.
If you don’t feel comfortable buying from us over the phone, below are your other options;
As well as telephone consultations, we are now operating video consultations and demonstrations. This has proved very popular if you can’t get in to see us in person but want a tailor made experience.
Or you could come and visit our wheelchair superstore in Surrey and try out our selection of chairs first hand, have us professionally demonstrate them to you, offer our recommendations and give you all the knowledge you need about the different chairs, their use cases and their typical customer each one caters to.
We have two types of demo
SILVER DEMO (30 minutes long) – This is where you can come in and we will assess your needs and match you to the correct chair. In a silver demo you can sit in the chair to check seating position and if you are comfortable and you can try it around our warehouse. We will show you the basics like folding and unfolding and getting it in and out of the car.
GOLD DEMO (1.5 Hours Long) – This demo is for serious buyers looking to purchase a chair on the day only. In this demo, we will sit you down and give you a full consultation, match you with the correct chair for your use case and make any alterations and modifications needed to give you the perfect set up (Only one in ten chairs we sell are standard) We will then run through a full demonstration of the chair so you know how to use it and teach you all the tricks of the trade you would never have thought about. Then we get you back in the chair, teach you how to use it inside in a controlled and safe manner, show you different techniques that will aid you going through doorways without crashing etc. Then we will take you outside. This is the most important part of the demo as theres one thing driving a chair on the flat, another thing using it in a real world capacity. We will tackle dropped curbs, quarter and half kerbs forward and backward, teach you how to do cambers, take cobbles and show you how to take steep grassy banks (up and down). Once we get back we will show you the different ways of getting the chair in and out of the car and what works best for you and your family. Then at the end we will set up your new chair to your exact specifications, do the paperwork and purchase with you and we shake hands and part ways.
We massively encourage all customers who are even just browsing our website to just pick up the phone and give us a call. The depth of information we can give you within just minutes to ease the confusion and help you on your way is 100% worth it.
Call us today to book your free consultation