About Us
About Us
The LITH-TECH Story
LITH-TECH Mobility are now in our eighth year of trading.
- We set up back in 2017 as a garage start-up business, The third folding chair company to enter this market.
- By 2020 LITH-TECH had established itself as one of the biggest and well known Folding Powerchair brands in the UK.
- LITH-TECH were finalists in the GB Small Business Of The Year Awards 2021, and also became a 7 figure a year company.
- In 2022 we moved to a 4000sq ft premises in Surrey and gained reputation as the UK’s most reputable Online Electric Folding Wheelchair brand, company and specialist.
- In 2023 LITH-TECH’s CEO Toby was awarded best E-Mobility Chair CEO of the year by SME Business News and Magazine.
- In 2024 LITH-TECH’s CEO Toby was awarded Global Mobility CEO of the year by CEO Monthly.
Our Surrey headquarters is situated right in-between the A3 and M3 motorways for easy access. We offer daily demonstrations for customers (on an appointment only basis) and hold over 450 wheelchairs on site and well over 1000 spare parts for all models ready for same day purchase and instant dispatch.
LITH-TECH offer the most versatile range of folding electric wheelchairs out of any company in the whole UK, (with over 14 completely different models) so we can cater to almost every wheelchair user’s needs and disability. Our chairs are of the highest quality and we offer unrivalled customer service and after care as the full package. It’s our goal to make sure that every customer who contacts us ends up with the perfect chair for their personal needs and situation.
We offer insurance, warranty, extended warranty and finance and an instant response aftercare service. This service lasts for the lifetime of your chair ownership.
The team
Our team of specialists here at LITH-TECH have the highest level of knowledge on Folding Electric Wheelchairs and Disabilities in the industry.
We were the 3rd company to get into this space 8 years ago, and Toby the CEO is known throughout the industry and regarded as a pioneer within this field.
Please call us and speak to one of our product specialists, Toby or Paul.
You will receive expert help, have all questions answered and will be guided through your purchase so you end up with the right chair for your needs,
CALL US TODAY 01252 214052
What we do
As specialists in lightweight Folding Powerchairs, we understand our customers’ needs. We offer every customer that calls us a completely tailor-made experience based on their disability requirements.
We offer an extensive range of lightweight wheelchairs, accessories and various add-ons that will help to transform your chair into the perfect mobility aid for you.
LITH-TECH are the UK’s leading specialist in Electric Folding Wheelchairs, and have a team of trained professionals, who not only know our products inside out but who are also trained to have a great level of understanding of customers needs and disabilities meaning that whoever walks through our door we have the knowledge to match them with the correct chair to give them the freedom they are looking for.
Because of our level of knowledge and understanding it means that we can recommend any chair choice and set up wether it’s in person or directly over the phone, meaning you can order from the comfort of your home.
75% of our sales are done directly over the phone without the buyer ever needing to see or try their chair out in person before placing an order.
At LITH-TECH we call this process the (full transparent & trust sale).
We use this process for any incoming email or telephone lead in which a customer is showing interest in purchasing one of our products.
Off the back of these enquiries the most important thing for both the customer and for us is to arrange a brief telephone consultation. (When it comes to complicated disabilities you need to spend time really understanding your customers needs for their new wheelchair) a proper back and forth telephone conversation with lots of information gathering is the only true way to really understand a customers situation.
By the end of your 5-10 min phone consultation, Toby – The Product Specialist or Paul – The Sales Manger will have all the info he needs to comfortably recommend, not only just the perfect chair for you but most importantly the correct way you need it set up for your intended use and body composition. Lastly he will make recommendations on any extras or modifications that will enhance your user experience and make your life easier.
During this whole process you will never once experience any pressure or be made to feel like we are trying to force you into anything.
Instead, once the phone consultation is over, the customer will now be fully equipped, educated and have all the information they would possibly need to make an informed decision on not only the perfect chair but also the perfect set up for their needs.
However, and this is where LITH-TECH differ from every other company. No matter how excited a customer is after our phone call and even if they want to buy right on the spot – we will always tell them to do their own research on everything we have talked about, to watch the relevant videos and also to sleep on it. This way they know that when they go to purchase the chair that they are making the right decision and that they never once felt like they were pressured in anyway and it was fully their decision.
This is why it is called the (full transparent & trust sale)
